Ken Blanchard, John Carlos, and Alan Randolph show that empowerment is really all about releasing power people already have. Expanding on the three keys to empowerment that they presented in their bestselling Empowerment Takes More than a Minute, they provide a powerful set of actions to address issues that arise at all stages of the journey. This practical, hands-on guide provides the answers managers need to create a culture of empowerment-and achieve astonishing results in their organizations.